More Employees Escape the Cubicle ; the Setup Brings High Productivity and Solves Staffing Issues at Night and in Bad Weather, the Company Says.
Portland Press Herald › January 17, 2006
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Summary
Telecommuting is not new: It's been around since computers first began sprouting in homes in the pre-broadband age. But it is getting more sophisticated and systematized at a key local company.
UnumProvident is expanding the concept of allowing employees to work from home by freeing call center employees from the shackles of an anonymous cubicle for the less constricting environs of a home office.See the full content of this document
Extract
More Employees Escape the Cubicle ; the Setup Brings High Productivity and Solves Staffing Issues at Night and in Bad Weather, the Company Says.
The company currently has 87 employees of what it prefers to call "contact centers" working from home. There are a total of about 190 workers with a formal telecommunity relationship companywide, and others are in the process of making the transition from the office to the den or spare bedroom, a spokeswoman said.
It used to be...See the full content of this document
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